Chinese Call Center is a business process outsourcing (BPO) firm that provides voice and non-voice customer support services to businesses with a Chinese-speaking consumer base. Spoken by billions of people all over the world, our company uses the Chinese language and its varieties to bridge the lingual gap that keeps businesses from making rich connections with their customers.
Our BPO firm was established in 2006 as a telemarketing startup in San Carlos, California. A year after this, we moved our operations to our offices across Asia in order to scout Chinese-proficient employees who could converse with Chinese customers with ease. The move opened doors for expansion, as this marked our growth into an outsourcing firm that specializes in multi-channeled customer support.
We provide inbound and outbound customer service via phone, live chat, and email, so our Chinese-based solutions promise 24/7 accessibility and constant communication between the public and your brand. We deliver support according to industry standards and international benchmarks for BPO hiring, training, and management.
Let Chinese Call Center place your brand among the most reliable and trusted names in your industry by connecting to your market using the language they natively speak.